Good morning/afternoon, my name is [your name], and I’m reaching out today on behalf of New Health Solutions to get coverage information for a few/one of your clients that are/is personal injury patient(s) for Dr. Mark Fleming.

May I speak to the case manager for [patient’s name(s)].

Dr. Mark Fleming has determined your client’s injuries and symptoms require some additional diagnostic testing and I need some basic coverage information to make sure Dr. Mark Fleming can proceed without negatively affecting the outcome.Divider